Term and Conditions

Welcome to Gemmy Online Store! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you may not use our services.

1. Website Usage and Access

Our website, located at toysaleshop.com, is designed for users seeking magical and joyful products for their homes and families. By using our site, you agree to use it for lawful purposes and in a manner that does not infringe on the rights of others.

User Responsibilities: You are responsible for ensuring that your use of our website complies with applicable laws and regulations. You must not misuse the site by introducing viruses or other malicious code.

2. Product and Service Description

Gemmy Online Store specializes in a variety of delightful products, including:

• Dress Up & Pretend items
• Home Goods & Toys
• Indoor and Outdoor Seasonal & Holiday Decor
• Toys, Games & Crafts

We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to manufacturing processes or digital display differences.

3. Order and Payment Terms

Placing an Order

When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order based on product availability or other factors.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the chosen payment method.

Shipping and Delivery

We are committed to delivering your orders promptly. Here’s what you need to know:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation.
• Shipping Options:
  • Standard Shipping: $12.95 via DHL or FedEx, with delivery in 10-15 business days after shipment.
  • Free Shipping: Available for orders of $50 or more via EMS, with delivery in 15-25 business days after shipment.
• Shipping Areas: We ship worldwide, except to select remote areas and parts of Asia. Delivery times may vary based on location and customs processing.

4. Returns, Exchanges, and Refunds

We want every purchase to bring happiness to your home. If you are not satisfied with your order, we are here to help.

Return Policy

Returns and exchanges are accepted within 15 days of receiving your items. To be eligible:

• Items must be unused and in the same condition as when received.
• Items must be in their original packaging with all tags attached.
• Seasonal and holiday items that are opened or used cannot be returned.

Return Process

1. Contact our support team at [email protected] within 15 days of receiving your order.
2. Our team will review your request and provide a Return Merchandise Authorization (RMA) number and instructions within 2 business days.
3. Ship the item securely with the RMA number clearly visible on the package. Use a trackable shipping method.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method:

• Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days to appear on your statement.
• PayPal: 3-5 business days to appear in your account.

Note: Original shipping fees are non-refundable. For exchanges, we will cover the shipping cost of the replacement item.

5. Intellectual Property

All content on our website, including text, images, logos, and product designs, is the property of Gemmy Online Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

6. Limitation of Liability

Gemmy Online Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the product in question.

7. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policy.

8. Governing Law

These terms and conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts located in Walla Walla, US.

9. Contact Information

Thank you for choosing Gemmy Online Store, where ordinary moments become extraordinary memories! ✨