Privacy Policy

Last Updated: December 2023

🎯 Our Commitment to You

At Gemmy Online Store, we understand that our customers—from holiday decor enthusiasts to parents seeking the perfect toys and craft supplies—deserve complete peace of mind. Just as we carefully select our payment methods for security and convenience, we apply the same thoughtful approach to protecting your privacy.

📊 Information We Collect

Personal Information You Provide

When you shop with us or create an account, we may collect:

• Contact details (name, email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through our payment partners)
• Communication preferences
• Product reviews and feedback

Automatically Collected Information

Like most magical online stores, we gather certain information automatically:

• Device information and IP address
• Browser type and settings
• Pages visited and products viewed
• Referring website information
• Purchase history and browsing behavior

🔮 How We Use Your Information

We use your information to create an enchanting shopping experience:

• Process your orders for seasonal decorations, toys, and home goods
• Provide customer support for your magical finds
• Send order confirmations and shipping updates
• Personalize your shopping experience with relevant product recommendations
• Improve our website and product offerings
• Send marketing communications (only with your consent)
• Prevent fraud and enhance security

🌐 Data Sharing and Disclosure

We value your trust and only share your information when necessary:

Service Providers

We work with trusted partners who help us operate our store:

• Payment processors (Visa, MasterCard, JCB, PayPal)
• Shipping carriers for delivering your magical packages
• Website analytics providers
• Customer support platforms

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our customers and the public

🔒 Data Storage and Security

Your security is our magic spell! We implement robust measures to protect your information:

• Industry-standard encryption for all transactions
• Secure servers with regular security assessments
• Payment information is never stored on our servers
• Regular staff training on data protection
• Data retention only for as long as necessary

🎪 International Data Transfers

As we serve customers globally (except Asia and select remote areas), your information may be processed in different countries. We ensure adequate protection through:

• Standard contractual clauses
• Adequacy decisions where applicable
• Other legally approved mechanisms

🌟 Your Rights and Choices

You have magical rights over your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data
• Portability: Receive your data in a usable format

🍪 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Help us understand how you use our site
• Marketing Cookies: Show you relevant products and offers

Managing Cookies

You can control cookie settings through your browser. However, disabling essential cookies may affect your ability to shop on our site.

👶 Children’s Privacy

While we sell toys and games, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

📝 Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email.

🎁 Contact Us

Gemmy Online Store – Where ordinary moments become extraordinary memories, starting with every secure transaction and protected privacy! ✨